Answer the following question.
Q1. List the types of quality costs.
Q2. What is production/operations?’
Q3. What are the major decision areas in P/OM?
Q4. Explain the difference between total and partial productivity.
Q5. Contrast the world class view with the traditional view in quality control.
Q6. Describe total quality management (TQM).
Q7. Describe briefly the “Delphi Method”.
Q8. What is the logic of Taguchi methods?